| Customer Support
is not a department at Western Business Services. It's the whole company.
From our receptionists to our help desk to our engineers everyone
is commited to customer service. Just ask our current customers.
Updates:
With our new Internet Express delivery service we can update your
system every month with new enhancements to the software.
Training:
Training is done on location and is done in such a manner as to
bring the system live as we are training.
Through the
miracle of the Internet we can also provide you with hands on training
when a consultant from our office is not onsite. Through the use
of PlaceWare, Inc. , we can train you on your system as if we were
standing in your office. Placeware services requires a high-speed
(at least 256k) access line to the internet. The advantages to you
are not only that we can be available to you at all times but also
the cost of the webex service is a fraction of having someone travel
to your location for training.
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